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How to run an AML / KYC check on a contact

Updated June 2026

Run identity, sanctions and PEP screening in one click straight from the contact record — and gate payment until it passes.

Where checks live

AML screening runs from the contact record itself, so reps never tab away mid-call. Open any contact and find the Compliance panel to see current status and full history.

Run a new check

  1. Open the contact and select Run AML check in the Compliance panel.
  2. Confirm the identity details on file, or add anything missing.
  3. The check runs against your connected provider and returns a status — clear, review or pending — in seconds.

Read the result

Every check writes to an append-only audit log with the date, who ran it and the outcome. A review result flags for a compliance manager rather than blocking the rep outright.

Gate the money

Turn on the Invoice Gate in compliance settings to hold a contact’s invoices until their check passes. Reps can still build the relationship and agree the deal — only payment waits on the check.

Keep the evidence

Supporting documents and check history stay on the record for as long as your obligations require. When an auditor asks, it’s one screen.

Remember: the tooling supports your obligations — the regulatory responsibility remains yours. See the AML & KYC Policy.
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